General booking conditions

In order to give you clear and transparent guidelines concerning the booking, you can read the booking conditions below:

Deposit: At the moment of the booking we ask for a deposit of 40% of the total amount of your stay. You will find the payment details on your booking confirmation. When we receive the payment we will send you the definitive confirmation.

Cancellation policy for bookings with arrival until 30th November 2022

Cancellation policy for bookings with arrival after 1st December 2022

Groups: bookings of 8 people or more can not be canceled, unless otherwise agreed in writing.

Travel cancellation insurance

A lot can happen before or during a holiday. In order to be protected from additional costs in case of cancellation, we offer our guests the possibility to take out a travel cancellation insurance:

Prices shown will attract the tourist tax. It includes the VAT of 10%.

Arrival and departure: On the day of your arrival you can move into the room between 2 pm and 6 pm. On the day of departure we ask you to leave the room until 10 am so that it can be prepared on time for the next guests.

The bill can be paid cash or with credit card (Visa or Mastercard) either on the day of departure or in the evening before.

We try to take care about all dietary requirements. To do this, we must be informed in advance of any allergies/dietary requirements. Please let us know your requirements at the time of booking.

Late Check-Out: On request you can use our hotel services on departure day till 18 o'clock. You can use the wellness area with swimming pool and enjoy also the afternoon cake, but you have to leave the room in the morning. € 11.00 per person, including dinner € 29.00.

All our rooms are non-smoking rooms. In case of disregard of the smoking ban in the room we have to charge a general cleaning fee of 60,- €.

We ask to follow night's rest from 11 pm.

Pets: On request you are free to bring your pets with you. Pets doesn't have access to the restaurant, the wellness area and the lawn. 20,- € a night without food.

Reductions for children and adults in additional beds:

For the duration of your stay, "Moar's Wellness Pack" can be booked at a one-time price of 8,- €. The package includes a bathrobe, bath slippers and a sports gel for tired legs.

Due to legal requirements as a result of Covid 19, some services of your reservation may not be available or may be subject to restrictions.

Looking forward to meet you!

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Hotel Alp Cron Moarhof
Via Stazione 3
39030 Valdaora
Plan de Corones - South Tyrol - Italy

Position & Arrival
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UID: IT 03 11 91 60 210 | Deposit | Imprint & Privacy